Security

1. Platform Security

We use encrypted transport (HTTPS/TLS) and secure infrastructure controls to protect data in transit and at rest. Access is restricted based on operational need.

2. Authentication and Access

User authentication, session controls, and account verification measures are applied to reduce unauthorized access and account misuse.

3. Document Integrity

Signature events are recorded with timestamps and audit details. Document integrity checks and certificates help prevent tampering and support trust verification.

4. Monitoring and Incident Response

We monitor service health and suspicious activity, and we investigate security events promptly. If needed, we apply containment, remediation, and user communication steps.

5. Your Responsibilities

• Use strong, unique passwords and protect your account credentials.
• Review document recipients and content before sending.
• Report suspected unauthorized access immediately.

6. Contact

For security concerns or to report incidents, email contact@contact.e-firma.et or see our Contact page